FAQ

All the answers to your questions.

Note: The information below is provided for general guidance only. Effects and tolerability may vary depending on the person, dose, food intake, and other factors. If you have medical concerns or questions, consult a qualified healthcare professional.

Products & effects

How long does it take for products to take effect?

In general, products containing sildenafil (Viagra-type) or tadalafil (Cialis-type) may start working about 30–60 minutes after taking them. For many people, the effect is often more consistent after about 1 hour.

(Timing can vary by individual response, dose, and whether you took it with food.)

What is dapoxetine?

Dapoxetine is commonly used to help delay ejaculation. It is often available in tablet form of 30 mg or 60 mg.

In some cases, it may be offered in combination with sildenafil and/or tadalafil, depending on the product.

Which is better: Viagra or Cialis?

It depends on your preferences and situation. One well-known difference is the duration of action:

Cialis (tadalafil): may last longer (up to about 36 hours for some people), when sexually stimulated.
Viagra (sildenafil): often lasts about 4–6 hours.

The best choice is the one that fits your needs, tolerance, and usage frequency.

Orders & shipping

How can I be sure I will receive my order after payment?

After your purchase, you receive an order confirmation immediately. On business days, orders are usually shipped the same day if placed before 2:00 PM; otherwise, they ship on the next business day.

You receive a tracking number as soon as your package is shipped.

Is delivery fast?

In urban areas, delivery is often around 2 business days with Xpresspost, and in remote areas around 4 business days. Packages are shipped Monday to Friday.

During the holiday period (mid-December to around January 7), delivery times may be longer due to higher postal volume.

What happens if I don’t receive my package?

Sometimes a parcel is temporarily misrouted and then resumes its path a few days later. We track shipments closely and will notify you if there is a delay.

After 15 business days (excluding strike days, if applicable), if you still have not received your package, we will ship a replacement at our expense.

Typical delivery rarely exceeds a few business days for Québec and Ontario outside exceptional periods.

Discreet packaging

Is the package discreet?

Yes. Small orders are generally shipped in an Xpresspost envelope with a tracking number. Larger orders may be shipped in a plain box or a prepaid Xpresspost box.

Packaging is prepared to be difficult to guess from the outside.

(Exact packaging may vary depending on available supplies.)

Support

I have a question that isn’t answered here. How can I contact you?

Please visit our Contact page to reach us.

Tip: If you’re contacting us about an order, include your order number for faster assistance.